You can read how to fix your Outlook problem on the internet, but sometimes the suggestions don’t work for your specific case. So, we have produced this list of general things to try to resolve your problem in Outlook. Read on https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html to find out how to fix common Outlook problems below. To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn’t solve your problem, scroll down to Still need help?
Set up your account manually as an IMAP or POP account in Outlook. Customers using the contact support buttons at the foot of the support pages, or the “email us” links in support Virtual Agent, are unable to open the Help Pane. You can also Sign out manually then close all browser windows. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user. While we fix the problem, you can send the file as a OneDrive link.
We run a hybrid solution for our mailservers, some are still on prem and others already in the cloud. The mailbox was initialy an on-prem mailbox and then was moved to Microsoft 365. During this state, i am unable to remove it and i had to delete the old profile and create a new one to access my mails. We have recently seen a huge influx of people getting stuck on the blue outlook loading screen, with “loading profile” at the bottom.
The page serves as a homepage for many people because it includes a link to Outlook, a weather update, aggregated news tailored to you, and Bing (Microsoft’s search engine). Some of these https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html accounts still exist as legacies, but it’s confusing to sort through what is being phased out and what will remain available. To check if Outlook is not loading for everyone you can review the Microsoft Outlook twitter page, or check at a site like downdetector.com or isitdownrightnow.com.
See Working with message folders in Outlook.com to learn more about available folders. A vast community of Microsoft Office365 users that are working together to support the product and others. You don’t have permission to create an entry in this folder. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html your permissions. To access the filtering options faster, add them to your Quick Access Toolbar.
You can also Sign out manually then close all browser windows. Some users may not be able to empty their Deleted Items folder. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user. Some customers may not be able to insert GIFs from the Insert Emojis and GIFs button. If you can’t open https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. For more information, visit Add an email account to Outlook for Windows.
The navigation pane is the leftmost pane in Outlook where you’ll find your folder list and the icons to move between Mail, Calendar, People, and Tasks. Running the /resetnavpane command removes all customizations to the navigation pane. You can determine if it’s corrupted by creating a new profile and changing which profile is used when Outlook starts. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem.
You cannot create a new email with @msn.com as the domain address. If you have not logged in to your email address in over two years, it will https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html be considered inactive and may have been removed. The first rule of Outlook troubleshooting is to eliminate the most obvious suspects.
This article describes how to set up multi-factor authentication (MFA) for Office 365 users. One of the most common security support requests we receive from our Office 365 customers is… Power for providing “An Outstanding Customer Service Experience” for its Assisted Technical Support. J.D. Power 2024 Certified Assisted Technical Program, developed in conjunction with TSIA.
For instructions about how to unhide files and folders, see your operating system documentation. Outlook doesn’t display a desktop pop-up notification when you receive a new email, meeting request, or task request. You have received a meeting request that spans multiple time zones. Or you are traveling across time zones and need to cause a time zone in the Outlook calendar. Most Outlook problems can be resolved with proper troubleshooting and maintenance. Following the fixes above will help you keep your Outlook running smoothly and protect your productivity.
This alias will be added to their account as a secondary alias, with the original 3rd party alias will continue to be set up as the primary. Once this step is complete, the user will land in their Outlook inbox and be able to use all Outlook functionality with this new email address. Learn how to get more out of your connection with Outlook.com. We’ve streamlined search to make it easier than ever to find what you’re looking for.