Classic Outlook crashes opening or starting a new email

Therefore, to help you out with this issue, here is a comprehensive guide with some effective troubleshooting solutions. However, often these situations lead to PST file corruption. For that, we have suggested a reliable PST Recovery Tool.

Then, select your account and click Open File Location. This tool has helped tips for solving Outlook stuck problems IT teams across healthcare, finance, education amongst many others. Whether it’s restoring email from encrypted backups or recovering badly broken PSTs, Stellar gets the job done with minimal fuss. Third-party add-ins are helpful… until they’re not. Outdated or conflicting ones can mess with Outlook’s core performance, causing unexpected slowdowns or outright failure to launch. The Classic Outlook Advanced Diagnostis troubleshooter generates a detailed classic Outlook configuration report.

To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. We’re aware of an issue where some users see the error message “Your message can’t be displayed right now”. Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field.

We often install Add-ins in Outlook to enhance Outlook’s functionality. However, some might be incompatible with your Outlook version and thus, cause conflicts leading to crashes. Therefore, you can try disabling unnecessary add-ins to stabilize Outlook and its workflow. For that, we first need to find out which is the faulty add-in by running Outlook in Safe mode.

Steps to Repair a Corrupt Outlook Data File:Close Outlook completely.Open File Explorer and navigate to: …Locate and run SCANPST. …Click Browse, select your Outlook data file (. …If errors are found, click Repair.Restart Outlook and check if the issue is resolved.

We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm duplicates have been removed.

While we fix the problem, you can send the file as a OneDrive link. Find solutions to common problems or get help from a support agent. Use the classic Outlook for Windows connectivity troubleshooter to troubleshoot Outlook connectivity issues.

Add an Outlook.com alias to your account and send email to Gmail users using that alias. For more information, go to Add or remove an email alias in Outlook.com. If you’re having problems sending or receiving email, read how to Fix Outlook.com email sync issues. To check the size of an email from a different provider, like Outlook or Yahoo, refer to the other provider’s customer support. After that, sift through your email list based on engagement.

ProcedureExit Outlook.Open a Run dialog box. …Type Outlook /safe, and then click OK.If the issue is fixed, click Options on the File menu, and then click Add-Ins.Select COM Add-ins, and then click Go.Click to clear all the check boxes in the list, and then click OK.Restart Outlook.Jun 25, 2025

This lower rank is due to inconsistent help on social media, link-heavy responses, long queue times over the phone, and excessive automation. On TrustPilot, the Microsoft support is rated 1.2 out of 3,500+ customer reviews. Outlook customer service is available 24/7 through the Microsoft Support virtual assistant. For direct contact with a support agent, hours may vary by region and service type. Typically, live support is accessible during standard business hours, Monday through Friday. Learn how to get more out of your connection with Outlook.com.

Although it’s not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites tips for solving Outlook stuck problems list by right clicking the folder and selecting Remove from Favorites. To help you get rid of these duplicates, we have released a fix which will automatically clean up your contact list. This fix will clean up duplicate contacts for end users starting August 9, 2023. Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of September. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. Microsoft has its own tool for automatically scanning and correcting Office when things go awry.

This program is designed to run some tests, provide a diagnostic, and help you fix common issues with your Outlook account. Outlook Safe Mode support refers to the resources and assistance Microsoft provides for users who encounter issues while using Outlook in Safe Mode. Overall, Outlook webmail support provides a comprehensive system to help you troubleshoot problems and effectively use the web-based version of Outlook for managing your email and schedule. – Outlook allows users to save email attachments directly to their OneDrive, helping to keep their files organized and accessible from anywhere.