Like many programs, Microsoft Office’s tools can be extended by third-party add-ons. You can try uninstalling or disabling any you’re aware of. Exactly how you do this will depend on the specific add-on. If you’re not sure, the Installed Apps list we started with is a good place to look.
- Office’s Online Repair option works and goes through exactly the same steps as Quick Repair, so I won’t walk through all those screen shots again.
- The installer window changed to an animated display that included what’s shown in Figure 8.
- Choose one of the following methods to help recover your data.
- However, let’s return to Step 1 to start this process where it also usually ends.
- When you’re done, you might need to restart your computer.
- Exactly how you do this will depend on the specific add-on.
MS Office softwares suddenly stopped working. What to do?
If you’re coming from section 2, grab the download link for what Microsoft calls the “uninstall support tool” in its Support pages. Its filename is SetupProd_Offscrub.exe, so I’ve gotten in the habit of calling it “OffScrub” myself. If you have to go this far during actual Office repairs, my condolences. You’re probably feeling pretty frustrated by now. We’re going to download and run a tool that completely obliterates your current Office installation. Then you’ll download and install a fresh, new installation from the Microsoft Office download page.
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How to run a repair installation of Microsoft Office?
The Quick Repair option, as shown in Figure 2, is selected by default. That’s good because that’s what Repair Office 365 installation errors you’ll try next. Note that it says “The app’s data will be deleted.” This does not include your files. My spreadsheets will still be there no matter what.
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What a reset does is reset settings, history, and perhaps more that is specific to the configuration of the program. A recovery file of your workbook also helps ensure you’ll have access to your data if your workbook is deleted accidentally or if it becomes corrupted. If neither automatic nor manual repair works, there are some recovery methods that might help salvage your data. Once you’ve installed the program, the home screen opens up, as shown in Figure 10. It includes options for Teams, Office, the Outlook desktop client, Outlook on the web, advanced diagnostics, and more. Then it took another 4 minutes and 24 seconds for the (genuine) progress bar shown above to download all the files.
The end of the Office repair road?
Find solutions to common problems or get help from a support agent.
Start in Settings
So I close Excel, try to open it again without safe mode, and… nothing. Microsoft SaRA is the Microsoft Support and Recovery Assistant. If you’re lucky, when you open your formerly balky or misbehaving Windows app, all will be well. I want comments to be valuable for everyone, including those who come later and take the time to read. If you’re lucky, you’ll find your problem covered, and SaRA will fix it for you.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If a Microsoft 365 application such as Word or Excel isn’t working correctly, sometimes restarting it will fix the problem. If that doesn’t work, you can try repairing it.