Read how to Add your Outlook.com account to another mail app. Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. Although it’s not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from Favorites. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. We’re aware of an issue where https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html some users see the error message “Your message can’t be displayed right now”. Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app.
The navigation pane is the leftmost pane in Outlook where you’ll find your folder list and the icons to move between Mail, Calendar, People, and Tasks. Running the /resetnavpane command removes all customizations to the navigation pane. You can determine if it’s corrupted by creating a new profile and changing which profile is used when Outlook starts.
To do this, start up the Windows Task Manager either by pressing Ctrl + Alt + Del, or by right clicking the taskbar and choosing “Start Task Manager”. Then switch to the Processes tab and find all OUTLOOK.EXE items in the list. Click on each OUTLOOK.EXE to select it and hit the “End Process” button. https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html If your user profile or folder is stored on a network drive, Outlook will be slower to respond and might become a hanging outlook problem.
For more information, please see Access to Microsoft 365 email and applications by audience. For information about Microsoft 365 storage quotas, please see Microsoft 365 storage quotas and information. If you have enabled Online Archive Mailbox, archive items to the Online Archive Mailbox.
A vast community of Microsoft Office365 users that are working together to support the product and others. In this case, sign in to the Microsoft 365 portal by using your administrator credentials, and then select service health to determine whether other customers are experiencing the same issue. If other customers are experiencing the issue, the issue should end when the service-interrupting event is resolved. Brad has worked in technical and marketing roles at MDaemon Technologies, where he contributes as Content Marketing Manager.
You can limit the synchronization window that’s used for calendar folders to reduce the number of items that are stored locally in your calendar folders. Use the Turn on shared calendar improvements option for users who have edit permissions to a shared calendar to improve performance. When you enable this option, calendar actions are sent directly to the server instead of having to be synchronized from local storage. I even reduced mailboxes sizes and that didn’t help, I setup a new user (albeit existing PC but new windows profile), and he is having the same issues. If the mailboxes open automatically after removing them and restarting Outlook, they may be auto mapped. This setting can be changed by an Exchange admin by submitting a https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html request via Jira and including the usernames of the client and the usernames of the mailboxes that need to be removed.
When the new account is created, a profile is also created. In System Configuration, if you select a check box, the related https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html service or startup program runs when you restart the computer. If the check box is cleared, the service or startup program doesn’t run when you restart the computer. The above procedures will help you to resolve the Microsoft Outlook Stuck on Loading Profile error. If you are still facing the same issue, it means your PST file is damaged.
After you delete the Outlook App Data folder, we suggest you restart your system first and then, open Outlook. If you’re still having problems, you can try resetting your Windows Firewall settings back to default. Then, you can try to start Outlook 2016 in Safe Mode and then check which add-in is causing Outlook issues, disabling that add-in. Since your app doesn’t open, you’ll have to use another Office app on your PC to trigger the update. This is because when you update one Office app, it automatically updates all other Office apps on your PC. Here, enable the “Quick Repair” option and choose “Repair.”
To determine whether this problem is caused by a corrupted user profile, create a user profile to see whether the problem still occurs when you use the new profile. To keep up with new viruses as they’re created, antivirus software vendors periodically provide updates that you can download from the Internet. Download the latest updates by visiting your antivirus software vendor’s website. You must have at least three user accounts on the computer to complete these steps. Problematic add-ins can interfere with Outlook’s startup process.
Brad balances technical and creative information to develop easy to understand videos and content to educate prospects and customers. Performing the following housekeeping tasks regularly will help minimize the amount of data that Outlook must process, and will reduce the amount of memory used by the program.