If you can’t choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. Use the Inbox Repair Tool (scanpst.exe) to scan your pst-file for errors. When you use a pst-file, it could be that an issue with that pst-file is preventing Outlook from starting correctly. When you know the cause of Outlook is having trouble starting then now the next step is to apply the appropriate fix.
The navigation pane is the leftmost pane in Outlook where you’ll find your folder list and the icons to move between Mail, Calendar, People, and Tasks. Running the /resetnavpane command removes all customizations to the navigation pane. You can determine if it’s corrupted by creating a new profile and changing which profile is used when Outlook starts. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem.
Their response will indicate whether they’ve found issues with your email domain and are working on a fix, or that they haven’t found any issues. Stay ahead of blocklists, spam complaints, and MBP blocks with Validity Everest’s real-time reputation monitoring. Even with the correct SMTP details, the server might be down or malfunctioning. Understanding the specific error codes returned by the SMTP server can help diagnose the issue. We love reading your suggestions on new features and feedback about how you use our products!
Yes, you can often fix Outlook without reinstalling Office. A damaged or corrupted Outlook user profile is a common reason for “Outlook won’t open” errors. Creating a fresh profile can provide a clean slate for Outlook to start. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files.
Verify your internet connection and confirm there are no outages in your area that could be affecting your connectivity. Customers using the contact support buttons at the foot of the support pages, or the “email us” links in support Virtual Agent, are unable to open the Help Pane. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. Some users may not be able to empty their Deleted Items folder. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user.
Sometimes, antivirus real-time scanning can slow Outlook down. Configure your antivirus software to exclude Outlook files or processes from real-time scans to avoid interference. There are lots more MSO properties that you can use, so experiment to see if there’s anything that will fix a rendering issue for you. This property ensures that Outlook displays your line height at what you designate in the line-height property. Without it, Outlook doesn’t necessarily respect your line heights. If you’re working in an industry where precision is key, you’re probably very familiar with this property.
The navigation pane, which typically displays your Inbox, Sent Items, and other folders on the left sidebar, can sometimes become corrupted. A simple reset often resolves this and allows Outlook to open correctly. If the uninstall process fails, you can manually uninstall Office from your computer or use the Office https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/ Uninstall Support Tool (OffScrub.exe).
There could be multiple reasons for the same, hence various workarounds. Start with the simpler solutions and gradually move to more advanced ones if necessary. Remember to back up your data before making any major changes to avoid data loss. Follow these methods to resolve the Outlook stuck on loading profile issue. Outlook is the most helpful email client for organizations and it has so many common errors also.
You just need to install the software and you are all good to run the software. With the demo version itself, you can recover and see the recovered data. When the exact reason for the error is not known you have to try multiple methods to fix the error. Here, we present you with distinct methods that can help to fix the error. After performing the method start Outlook again to check if the method has worked and eliminated the error. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. Are you having trouble starting Outlook or receiving “Cannot start Microsoft Outlook. Cannot open the Outlook window” error messages? We can fix the problem for you, or you can use the troubleshooting steps we’re providing below to help resolve these startup issues. A corrupted profile, a damaged PST file, faulty add-ins, or improper Outlook startup settings often cause this issue. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove.